Sign In. Anybody hear about this? If you have a dispute with StubHub, please contact StubHub Customer Service. The Chase Sapphire Reserve card fought on my behalf and ultimately refunded my tickets worth over $1000. 2 if you have questions about buying tickets. to check out everything we offer. To request your refund in this way, go through the following steps: StubHub has a strict set of requirements that make you eligible for a refund, which can also take several forms. Dispute Letter - How to Write (with Sample Dispute Letter) Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. How to Get a Refund from StubHub - Because Getting a Future Credit for An email might never be responded to, and the same goes for phone calls. 2875 Michelle Dr., Ste. StubHub is committed to providing a forum for resolving disputes with customers in a fair and efficient manner. Pursuant to StubHubs user agreement,[8] youre required to complete a Notice of Dispute form and submit it to StubHub by certified mail at the following address before you can file a refund arbitration claim: StubHub Inc. STEP ONE - FILE A NOTICE OF DISPUTE WITH STUBHUB Pursuant to StubHub's user agreement, [8] you're required to complete a Notice of Dispute form and submit it to StubHub by certified mail at the following address before you can file a refund arbitration claim: StubHub Inc. Attn: Litigation Department Re: StubHub Notice of Dispute Thank you! ("StubHub has failed to refund Plaintiff Koble for [his] ticket purchase."). If Customer Service is unable to resolve the dispute to your satisfaction, please notify us of your dispute by sending this form . I also filed a notice for arbitration. The StubHub marketplace works as a mediator between ticket buyers and sellers, who are all regular people, lets say. 1. 0000001174 00000 n We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. The charge will come from 'StubHub, Inc.'. Unfortunately, you're out of luck since you had the dreaded double-sale. 1 if you bought tickets and you have a problem with them. [3] StubHub Hit with Class Action After Pulling FanProtect Cash Refund Promise for Coronavirus-Related Cancellations. ClassAction.org. Sorry we couldn't be helpful. Follow the step-by-step instructions below to design your at notice dispute form template: Select the document you want to sign and click Upload. With DoNotPays virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. They mention on their website that you should call their normal customer service number to ask about adding an event. 138 0 obj <>/Filter/FlateDecode/ID[<6D5A080239669B4E8D74EB9C14FB44CD>]/Index[96 90]/Info 95 0 R/Length 160/Prev 119390/Root 97 0 R/Size 186/Type/XRef/W[1 3 1]>>stream Dispute 2 (if any) The same format is followed. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. A copy of the Demand for Arbitration Consumer Arbitration Rules form is available for download from AAAs website[10] and a copy is appended to this article as Exhibit B, StubHub Article, Consumer Demand for Arbitration. 1. Tel: 205.795.6588 Notice of Dispute. I received a refund in its entirety. This article was co-authored by wikiHow staff writer, Eric McClure. HVn1W0\6quVGX{)oYJuOOno|w[9P7? +z;n{8@a~L@~0iid\a8$1`jih_|W0x]'4 There are only two ways to request your refund from them on your own: Gather all the information you have on the purchase, Wait for a StubHub representative to reach you, Provide the information they might require. stubhub refund lawsuit They'll respond within 30 days. Another way you might reach the company is by sending them an email. Cookie Notice HUKk1W1{Gii Bbh]qJO-F}+@_o1atqzR_OnNo9^X. (Techdirt valiantly tries to cover them here. Surface Studio vs iMac - Which Should You Pick? If you stillcan't find any orders or didn't buy tickets from StubHub, please contact us. Ask the Community Contact Support StubHub is an eBay-owned company that allows people to either buy or sell tickets online. Usually, you'll have to do this in person, which is the most secure and effective method. incorrect email and tickets did not transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Don't want the tickets I bought and want to dispute charge : StubHub For obvious reasons, this isnt usually a satisfying compensation. 0000009067 00000 n Save my name, email, and website in this browser for the next time I comment. A party who intends to seek arbitration must first send to the other, by certified mail, a completed form Notice of Dispute (Notice). DoNotPay records the details of your purchase to boost your chances of winning the refund. The company prides itself on being a Fan-to-Fan service. A Notice of Dispute is more than just calling customer care. It is derived from the folk poets of West Africa, Caribbean-style toasting and American Blues and Jazz sounds. So I would encourage everyone to file for arbitration. Poor customer service is the biggest pet peeve to DoNotPay. 0000003771 00000 n My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. Yes By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How to Get Faster Response From the StubHub Fraud Department - DoNotPay 185 0 obj <>stream wikiHow is where trusted research and expert knowledge come together. How to Request a Stubhub Refund [98% Success] - DoNotPay The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. Go to 'My tickets' then Orders in each one to see if you bought tickets. 0000001351 00000 n [1]You already know that. No. Help us improve this article with your feedback. It is possible to request a refund on a purchased StubHub ticket manually. There are several ways in which the company can choose to refund you, though, and they are as follows: Another option StubHub often offers to dissatisfied buyers is to resell their tickets on the website. Jackson, MS 39216 I live in Singapore where the StubHub app is not avail. |, How to Get a Refund from StubHub Because Getting a Future Credit for an Event That May Never Happen Just Sounds Sketchy. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! If you don't want your tickets and file a dispute, we'll deactivate your StubHub account. Lindsay is the author of this solution article. StubHub notes it was the first to offer the 120% credit for canceled purchases. 0000013933 00000 n 0000009849 00000 n Create your signature and click Ok. Press Done. In essence, the notice of dispute will put the estate administration on hold until it is removed. 2. and our The STOP CSAM Act: An Anti-Encryption Stalking Horse
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